Saturday, August 27, 2011

Forrester's Business Process Forum 2011

Forrester's Business Process Forum 2011
Business Architects Association is pleased to announce its participation at Forrester's Business Process Forum 2011 — and you're invited!


Today's business executives have sky-high expectations of Business Process (BP) Professionals.

Not only must BP pros deliver process improvement breakthroughs across the organization, but they're also instrumental in driving transformation initiatives with a bull's-eye on improving every process that touches or involves the customer.

Forrester's Business Process Forum 2011 will focus on re-inventing customer-facing business processes and helping BP leaders transform the customer experience.

Through two days of keynote presentations, in-depth track sessions, One-On-One Meetings with Forrester analysts, and networking with peers and industry thought leaders, this Forum will help you:

Use pragmatic business process management approaches, methodologies, and programs to meet the expectations of executives driving customer engagement.
Give your organization the "right stuff" to truly delight the customer at every interaction.
Deploy new technologies like social, cloud, and mobile for transforming business processes that touch the customer.

Registration for Forrester's Business Process Forum 2011 includes complimentary access to Forrester's Application Development & Delivery Forum 2011 and Forrester's Content & Collaboration Forum 2011 taking place September 22–23 in the same location.

Be sure to register with our promo code for reduced pricing. We look forward to seeing you in Boston!

Registration Link: http://www.businessarchitectsassociation.org/baa_forrester